Solutions

CRM

• Contact Management
• Lead Tracking
• Opportunity Tracking
• Prospects
• Sales Forecasting
• Campaign Management
• Communication Wizard
• Interactions
• MS Outlook Plug-in
• Sales Mobile
• InForce (Salesforce.com)
• RoadWarrior *(planned)

Customer Management

• AR / Credit Control
• Customer Contracts
• Document Profiles
• Consignment Inventory
• Customer Portal

Order Management

• Quote/ Order Mgt.
• ATP/CTP
• Pricing / Commissions
• Order Configuration
• Web B2B / B2C / POS
• RMA

Inventory Control

• Multi-site / Multi Warehouse
• Bin / Location Control
• Global Items
• Multiple UOMs
• ABC Analysis / Cycle Count
• Safety Stock, Re-Order Point
• Order Min/Max/Multiples
• Kitting
• Container Inventory
• Dimensional Inventory
• Consignment Inventory
• Manufacturers Part Number
• Infor Warehouse Mobility

Material Planning

• APS / MRP Planning
• Planner Workbench
• Planned POs
• Pegged Demand
• Transfers
• Lean by Nature
• Multi-facility Purchasing

Purchasing

• Can execute from Planners Workbench
• PO Requisitions
• Approval Workflows
• Document Profiles
• Consignment Inventory
• Vendor Portal

APS/MRP

• Multi-site / Multi Company
• Mixed Mode Manufacturing
• MPS / Production Schedules
• Discrete Job Orders
• JIT / Kanban
• Visual Production Gantt
• Exception based alerts
• Available to Promise (MRP)
• Capable to Promise (APS)
• Co-products / By-products
• Outside Operations
• Job Costing
• Back-flushing

Resource Scheduling

• Schedule multiple resources
• Scheduling Rules
• Batching
• Manage Skills & Certifications
• Service Scheduling

Execution

• Track all labour and material used on a job.
• Shop Floor Paperwork
• Barcode Control
• Terminal based MEX
• Machine Integrations

SRO/MRO

Depot and Field support

• Unit Configuration History
• Preventative Maintenance
• Inspection Schedules
• Contracts / Billing / Warranty
• Plant Maintenance
• Service Estimates

Call Centre

• Incident Management
• Searchable Knowledgebase
• Event management
• Escalation tasks

Scheduling

• Employee / Sub-contractor
• Skills / Certification match
• Visual Scheduling Board
• Material Planning
• Awaiting Parts
• Incident Scheduling

Dispatching – Mobile

• Laptop / Handheld Clients
• Web Portal
• Feed technicians with the right information
• Offline capability
• Collect Inventory and Labour transactions

General Ledger

• Multi-site / Multi Company
• Multi Currency / Tax
• Flexible
• COA
• Reporting Structure
• Rapid EOM / EOY
• Statistical Accounts
• Budgeting
• Bank Reconciliation
• Cash Flow Analysis
• Fixed Assets
• Excel-based Financial Report Writer

Accounts Receivable

• Centralised / Decentralised
• Multi-currency
• Consolidated Invoicing
• Credit Management
• Progressive Billing

Accounts Payable

• Centralised / Decentralised
• Multi-currency
• Automated PO Matching
• Recurring Vouchers
• Vendor / Voucher Holds
• EFT